The second-hand marketplace Users Voice Displeasure Over Size Changes
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
This online marketplace has revised its measurement guidelines for female and kids' apparel failing to inform every member regarding the update.
Online Platforms Response
Numerous buyers and vendors have taken to social media saying Vinted listings now show a modified sizing category versus the original listing due to the recalibration.
The company said the revised method more closely matches similar services.
They have suggested members to examine their items and adjust the sizing manually when needed, causing user dissatisfaction.
Measurement Approach Modifications
Before the change, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was previously a 12 but currently displays as UK 16-18.
Member Experiences
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, located in Scotland, stated items she posted featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Necessary Adjustments
Charlotte Lunn, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she explained.
Service Background
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: last year, the platform withdrew an update regarding delivery choices following member complaints.
